FAQ
Flexsteel Direct
15+ Years in Business
NEW! Customer Testimonials
(800) 381-9006
Home | Get a Quote | Part of
Comfort & Style are only a few clicks away. We Ship Nationwide
SEARCH:
Our Departments
Browse By Group

Customer Service
Customer Service
Have questions or would like to place an order?
Call our trained staff today
800-381-9006
or Email us at




What forms of payment do you take?

We accept all major credit cards as well as cashiers checks and money orders.

How is payment made?

Your purchase will be charged half up front as a deposit and then half once your furniture pieces are in shipment.

How long do shipments typically take to arrive?

From the day your order is taken it will be processed the same or next business day. From that time period as long as the pieces are in stock it takes between 4-6 weeks to arrive to your location.

How are my items shipped?

Your items will be shipped by a home delivery company that specializes in only home furniture goods to assure a damage free and overall great experience with your delivery. All items that are shipped with our company are shipped with shipping insurance. This means in the rare event there is damage during your shipment you will not be responsible. You will have advance notice of when your furniture will arrive to your home.

Do my Flexsteel furniture items come with a warranty?

Your items come with a full Flexsteel warranty. Please reference the most up to date Flexsteel warranty full details by clicking here.

Are Flexsteel products very well made?

Flexsteel is a very well made product. The reason why Flexsteel goes above and beyond is to provide long lasting comfort and durability in the pieces you choose.
Click here to view Flexsteel's 100+ Year history all the way from 1893.

What is your return policy?

Our returns policy is very hassle free and is good for the 30 days after you have received your items. Please follow this link to our returns policy for full details.

What is the best way to contact us?

We are available 7 days a week from 10am-9pm EST
Phone: 561-644-5855
E-mail: SantaFeRanch2k@aol.com



Customer Service
My Account
About Us
Helpful Information
We accept all major forms of payment